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Mirqat
Performance and skills

Performance Coaching

Coaching that starts from a specific performance gap, turns it into goals, indicators and weekly steps, and follows progress until results show at work.

Also searched as: performance coaching, performance improvement plan coaching, employee performance coaching, productivity coaching, employee performance coaching Riyadh, performance improvement Saudi Arabia

Performance CoachingCertified coach
What it is

Many performance improvement plans remain documents nobody follows. Employees know what is expected but need help turning it into daily behaviour.

Performance coaching links every session to a clear indicator, uses the platform to set steps and send reminders, and involves the line manager in confirming improvement.

We deliver Performance Coaching for government, semi-government, private and non-profit organisations in Riyadh, Jeddah, Makkah, Madinah, Dammam, Khobar and across Saudi Arabia and the GCC, in person or online, in Arabic and English.

Focus areas

Six focus areas chosen around the participant and the organisation

Defining the gap

Analysing the difference between current and expected performance and its causes.

Measurable goals

Clear, agreed goals and indicators.

Improvement plan

Practical weekly steps linked to the goals.

Obstacles

Addressing skill or work-condition barriers.

Feedback

Using feedback from managers and colleagues.

Sustainability

Keeping the improvement after the programme ends.

Who it is for

Who benefits

Performance improvement plans

Employees on formal improvement plans.

After annual reviews

Addressing gaps the review revealed.

New roles

People who need to reach full performance faster.

Leaders and teams

Improving a unit's performance indicators.

Programme journey

From diagnosis to measured impact

1

Diagnosis

A baseline assessment and interview to set the starting point and priorities.

2

Agreeing goals

The participant, coach and organisation agree goals and success indicators.

3

Sessions

Regular sessions with a certified coach, in person or online.

4

Between sessions

The AI coach and the simulation lab to apply what was discussed.

5

Mid-point review

Reviewing progress and adjusting goals when needed.

6

Measuring impact

A post-programme assessment and an impact report for the organisation.

From the tools library: Simulation lab

Participants rehearse critical situations before they happen

Between sessions, participants hold realistic conversations with characters from their own workplace. Each character reacts to their approach, and every attempt ends with a scored review they discuss with the coach.

1Discussing a low performance rating
2Agreeing an improvement plan with your manager
3Asking for support or resources to reach a goal
4Responding to negative feedback from a client

Improvement curve: Discussing a low performance rating

First attempt58%
Second attempt71%
Third attempt86%
Simulation lab
Simulation labFrom the platform
From the platform

Every step documented from the first session

The coach follows goals, steps and commitments in one portal, and the organisation receives general progress reports without seeing session content.

Goals and indicators
Goals and indicatorsFrom the platform
Individual report
Individual reportFrom the platform
Impact

Four levels for measuring programme return

Level 1

Reaction

Sessions, participation and session ratings.

Level 2

Learning

Simulation scores and their improvement across attempts.

Level 3

Behaviour

Coach-approved evidence, manager confirmation and 360 before and after.

Level 4

Results

Before-and-after work indicators linked to programme goals.

FAQ

Frequently asked questions about Performance Coaching

How is performance coaching different from performance management?+

Performance management is the organisation's system for setting and reviewing goals. Performance coaching is individual support that helps the employee actually achieve them.

Can it be used with formal improvement plans?+

Yes. It can be part of the plan while sessions stay confidential and only progress indicators are shared.

How are goals and indicators set?+

In the first session, agreed between the participant, the coach and the line manager, and linked to the organisation's approved indicators.

Who sees the results?+

The manager and programme manager see the agreed progress indicators; session content stays confidential.

How much does Performance Coaching cost?+

The cost depends on the number of participants, the scope and the tools used. We send a detailed quotation after understanding your needs — request a demo and you will receive it within two working days.

Do you offer Performance Coaching outside Riyadh?+

Yes. We serve organisations in Riyadh, Jeddah, Makkah, Madinah, Dammam, Khobar and across Saudi Arabia and the GCC, in person or online.

Start your Performance Coaching programme

Our team will contact you within two working days, with a trial account.